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Tickets: Useful information

Ticket office opening
from Monday 28 August 2023 at 1pm for all shows of the season.

At the box office

At the Opéra national Lorraine, place Stanislas, Monday through Friday from 1 pm to 7 pm, as well as one hour before the performance for the show of the same date (90 minutes for operas scheduled on Sundays).
Special opening hours: Saturday, December 16, 1pm to 5pm and Saturday, December 23, 1pm to 7pm.
Exceptionally closed on Thursday December 7 and Friday December 8 for the Saint-Nicolas festivities.
From Tuesday December 26 to Friday December 29, the ticket office will close at 5pm.
At the Salle Poirel, 3 rue Victor Poirel, Monday through Friday from 2 pm to 6 pm, as well as one hour before the performance for the show of the same date. The Salle Poirel only sells tickets for concerts taking place there.

Online

Online ticketing is available for all shows of the season.
Tickets purchased online can:

  • be downloaded in PDF format (e-ticket);
  • be picked up at the box office during opening hours, or the day of the event at the Opéra or Salle Poirel upon presentation of the purchase confirmation or reservation number.

E-billet

To gain admittance to the theatre, please bring either an e-ticket printed in A4 format or present it on your smartphone at the ticket control point. Those with reduced-rate tickets must be able to present the relevant ID at the ticket control if requested.

By post

Your bookings must be accompanied by a cheque made payable to: Régie de recettes de l’Opéra, together with a copy of your valid ID, mailed to: Opéra national de Lorraine, Billetterie, 1 rue sainte Catherine, 54000 Nancy.

By telephone

Call the Opéra national de Lorraine on: +33 (0)3 83 85 33 11, Monday through Friday from 1 pm to 7 pm.
Call the Salle Poirel on: +33 (0)3 83 32 31 25, Monday through Friday from 2 pm to 6 pm.

Remote sales (only at the Opera and not at Salle Poirel)

You can book tickets and pay for them over the phone. Just call us and provide us with your credit card details.

Payments by cheque

You have three days to pay for your booking: mail us a cheque made payable to: Régie de recettes de l’Opéra, together with a copy of your valid ID to: Opéra national de Lorraine, Billetterie, 1 rue sainte Catherine, 54000 Nancy. Please write your booking reference on the back of your cheque.

Tickets cannot be returned or exchanged except in the event that a scheduled performance is cancelled.

See also